Anti-Spam Glitch: Fixed
by Tom Berryman [Profile] | Thursday, December 22nd, 2011
Recently a glitch with our anti spam system prevented scheduled reports from being delivered. This would mean that quarantined items would have been stored for approximately 1 week until yesterday the 21st of December 2011.
Measures have been taken to ensure that this does not occur again. The root cause appears to have been a short disconnect between the spam server array servers during our core switching firmware upgrade.
During this issue mail was still processed and delivered which is why the issue carried on for so long without being identified.
If you ever have any concerns you can manually generate a report through this page: http://www.connectivityit.com.au/support/get-spamreport/
Permalink: http://www.connectivityit.com.au/2011/12/22/anti-spam-glitch-fixed/