Recent Articles

• How our Help Desk works
• New Support Platform
• Project Complete: Phoenix Street Generator
• Outlook Junk Email + Exchange 2010
• Scehduled Outage
• Data Centre Power Delivery
• Scehduled Outage
• Unscheduled Outage
• Scheduled Outage
• iPhone – iOS 5.1 Update

Tags

• Articles
• FAQ
• Network News
• Technical Document
• Uncategorized

Archives

• May 2012 (1)
• April 2012 (6)
• March 2012 (3)
• February 2012 (4)
• January 2012 (5)
• December 2011 (6)
• November 2011 (10)
• October 2011 (9)
• September 2011 (5)
• August 2011 (10)
• July 2011 (9)
• June 2011 (5)
• May 2011 (3)
• March 2011 (6)
• February 2011 (8)
• January 2011 (10)
• December 2010 (5)
• November 2010 (3)
• October 2010 (3)
• September 2010 (2)

Scehduled Outage

Date: 7/4/2012
Window: 10am to 2pm
Duration: There will be a 15 minute disruption during this window.
Affects: All IP transit passing through our Warragul South radio site.

Connectivity I.T. will be conducting maintenance on our power supply to our Warragul South radio site. This will increase the run time of this site in the even of a power failure.

Data Centre Power Delivery

Today the first stage in our Phoenix Street data centre power delivery project has been completed. The new UPS is online and attached to all hosted servers. This will immediately increase run time 5 fold. No interuptions occured during this implemenation.
Stage 2 is the installation of the generator. This is scheduled for completion on 11/4/2012.

Scehduled Outage

Date: 6/4/2012
Window: 10am to 10pm
Duration: Potential 5 minute interruptions at multiple times during the window.
Affects: All services.

Connectivity I.T. will be conducting maintenance on our power supply to our data centre. Core infrastructure has dual feed power so will likely not be affected however many services will be as their hardware is migrated to the new UPS system and generator backup feed.

The long-term benefits of this will put our data centre into world-class standards. All services will be able to remain online without any power grid feed and be unaffected by fibre optic failures.

iPhone – iOS 5.1 Update

Apple have (finnaly) release their latest update- iOS 5.1 for the iPhone. So far, so good- no major issues to report. If you are so inclined then you should accept this update for your iPhone.

Network Upgrade Complete

After testing this evening we can now confirm our redundant internet path is operational. This ensures that all hosted services will be online and available regardless of the status of our upstream providers.

Further to this our network is scheduled for a significant speed improvement this Friday.

Network Upgrade: BGP Project

At 5pm today we completed initiation of a redundant BGP path to the internet. This has eliminated all single points of failure from our network.

At 6pm tonight we will be performing some failover testing that will cause a short interuption to services.

Network Upgrade

At present we are undergoing a significant network upgrade to deliver 100% carrier redundancy. What this means for Cloud customers and Data Centre users alike is internet access even in the event of a catastrophic ISP failure.

The process involves deployment of 2 new routers and a significant rework of the network to accomodate our new IP addressing scheme.

Presently the new routers have been deployed and pushed into production this evening. The process went very well and as such over the next 48 hours we will be changing the client demarcation points to their new destinations. This will incur a few minutes of disruption.

We expect our tertiary path to be deployed by the 27th of this January, and we also expect a significant improvement in bandwidth on January 25.

This project not only allows Connectivity I.T. services much higher than standard reliability but the solution can be used to enhance the reliability of your networks too.

Anti-Spam Glitch: Fixed

Recently a glitch with our anti spam system prevented scheduled reports from being delivered. This would mean that quarantined items would have been stored for approximately 1 week until yesterday the 21st of December 2011.

Measures have been taken to ensure that this does not occur again. The root cause appears to have been a short disconnect between the spam server array servers during our core switching firmware upgrade.

During this issue mail was still processed and delivered which is why the issue carried on for so long without being identified.

If you ever have any concerns you can manually generate a report through this page: http://www.connectivityit.com.au/support/get-spamreport/

Updating Printer Configurations

We had recently made changes to a clients network updating the IP range. This required updating the printer IP’s to the new range. The problem however was that every PC over multiple sites was configured with the static IP Address of the printer. What to do? This script creates a new printer port, then assigns the port to the printer of choice. We were able to set this to run on computer startup and everyone was happy. Change the sections in bold as you require.

strComputer = "."
Set objWMIService = GetObject("winmgmts:" _
& "{impersonationLevel=impersonate}!\\\\" & strComputer & "\\root\\cimv2")
Set objNewPort = objWMIService.Get _
("Win32_TCPIPPrinterPort").SpawnInstance_

objNewPort.Name = "NAME" 
objNewPort.Protocol = 1 
objNewPort.HostAddress = "127.0.0.1"
objNewPort.PortNumber = "9100" 
objNewPort.SNMPCommunity = "public" 
objNewPort.SNMPDevIndex = 1 
objNewPort.SNMPEnabled = True
objNewPort.Put_

Set objWMIService = GetObject("winmgmts:\\\\" & strComputer & "\\root\\cimv2"))

Set colPrinters = objWMIService.ExecQuery _
("Select * From Win32_Printer Where DeviceID='PRINTER NAME'")

For Each objPrinter in colPrinters
objPrinter.PortName = objNewPort.Name
objPrinter.Put_
Next

Holiday Operating Hours

Over the 2011 Christmas period, Connectivity I.T. will operate with the following hours:

23/12/2011 : 8.30 AM – 5.00 PM (Normal)
24/12/2011 : Closed
25/12/2011 : Closed
26/12/2011 : Closed
27/12/2011 : Closed
28/12/2011 : Closed
29/12/2011 : Closed
30/12/2011 : Closed
31/12/2011 : Closed
1/1/2012 : Closed
2/1/2010: 8.30 AM – 5.00 PM (Normal)

During the period from the 24th of December through to January 1st, network and server operations will be continuously monitored remotely by technicians. Emergency support will be available however our holiday rates apply. During this period you may contact either company director for support.

From our team at Connectivity I.T. we wish you a very happy Christmas and new years. We look forward to another excellent year working with you in 2012.