Weather Warning

With extreme weather forcast for Melbourne’s South-East prepare for some minor interuptions to services. The most likely cause [...]

Spam Quarantine Report

Yesterday 7/2/2012 there was an issue with SOME spam reports. You will know you have been effected by [...]

Weather Affected Services

Yesterday Gippsland’s wild weather  caused a significant number of interuptions, most of these were power related. At this [...]

Network Speed Upgrade

Early today our network transit provider underwent a significant back-haul upgrade. This has resulted in a significant increase [...]

Network Upgrade Complete

After testing this evening we can now confirm our redundant internet path is operational. This ensures that all [...]


Support

To obtain support please email support@connectivityit.com.au and detail the following:

  • Organisation Name
  • Site Identification
  • System exhibiting issue
  • Nature of the issue
  • Consistency or recurrence of the issue
  • A screenshot of the issue if possible

You can also submit a support request online.

For emergency support or network down issues, contact our help desk on 03 5622 4600.

Connectivity I.T support operates between 9am and 5pm Monday to Friday.

If your maintenance agreement includes the availability of extended support hours, please contact the designated mobile number.